Integrated Trading (ITCO) has worked in printing and document management solutions since 2001, as Canon's partner in the Egyptian market. This page explains what that means in practice when you buy or repair a device — not a slogan, but specific things that matter.
25 years in the Egyptian market · since 2001
What accreditation actually means
The word gets used a lot and loses its meaning. In practice it means four specific things:
Genuine parts and consumables
Toner, drums and spare parts come through the official distribution channel. A copy part saves a little and shortens the machine's life — and many of the faults that reach us were caused by an earlier repair with a non-genuine part.
Technicians trained on the same machines
The person who repairs your device is the one who installs and commissions it. That is not a detail — correct diagnosis saves a visit and a part.
Warranty registered and honoured locally
The device is registered under warranty in Egypt and honoured locally without waiting on anyone abroad. And the warranty is affected by non-genuine toner — a point that is often forgotten.
Access to the enterprise lines
Machines such as imageRUNNER, imagePROGRAF and imageFORMULA are not sold at retail — they are supplied, installed and trained on through an accredited channel, with service and supply contracts.
Our track record with Canon
Awards and certificates issued to Integrated Trading, shown with their dates.
2016
Canon Accredited Distinguished Partner — Giza Governorate
Under the Canon Partner Programme Egypt 2016, issued to Integrated Trading for Giza Governorate.
2014
Best Achievement — Canon Advanced Office Imaging
A Canon Accredited Partner award in the Advanced Office Imaging category, issued to Integrated Trading.
Verify it yourself
If you are evaluating a supplier, ask three questions: are the spare parts genuine or third-party replacements? Are the technicians factory-trained? And in whose name is the warranty registered? Those answers separate an accredited partner from a reseller — and we are ready to answer them with documents.